Terms and conditions

Diversity training

Below, the start of a programme refers to the day the first meeting is scheduled to take place, either live or virtual.

Registration

Trainings include a large quantity of pre-course work/intakes. Mindful Generation recommends registering at the latest 30 days before the course starts.

Cancellation

Cancellation notices should be sent by email to connect@mindfulgeneration.eu

When the cancellation is received up to 30 days prior to the start of the programme the participant is eligible for a full refund of the balance payment.
When the cancellation is received from 29 days to 14 days prior to the start of the programme the participant is eligible for a 50% refund of the balance payment.
When the cancellation is received later than 13 days prior to the start of the programme the participant is not eligible for the refund of any fees.

Transfer registration to another training

Transfer requests should be sent by email to connect@mindfulgeneration.eu

There is a possibility for participants to transfer their registration to another training free of charge up to 42 days before the start of the programme. After that the following policy applies:

When the transfer request is received from 41 to 30 days prior to the start of the programme the participant is eligible for a 95% refund of the balance payment.
When the transfer request is received from 29 days to 14 days prior to the start of the programme the participant is eligible for a 50% refund of the balance payment.
When the transfer request is received later than 13 days prior to the start of the programme the participant is not eligible for the refund of any fees.

Mindful Generation reserves the right to cancel a training up to 1 week prior to the start of the programme. Mindful Generation, however, strives to inform participants as soon as information is available. If a course is cancelled by Mindful Generation, the participant is eligible for a full refund of the training fee. Airfare or any other associated costs are not refundable.

Split payment

Split payment is available. A € 100 administration fee will be charged for each additional invoice.

Diversity training in Tuscany

The diversity training conditions as stated above apply to the training event in Tuscany as well, with the following additional clauses:

Cancellation

Due to the additional risk involved with organising an all-inclusive event, the cancellation policy for events in Tuscany is as follows:

When the cancellation is received up to 30 days prior to the start of the programme the participant is eligible for a full refund of the balance payment.
When the cancellation is received from 29 days to 20 days prior to the start of the programme the participant is eligible for a 50% refund of the balance payment.
When the cancellation is received later than 19 days prior to the start of the programme the participant is not eligible for the refund of any fees.

Mindful Generation reserves the right to change the team building or cultural activities. In case of a change in the program, the activity will be replaced with a similar equivalent. Mindful Generation strives to inform participants as soon as information is available.

Confidentiality

If participants would like to discuss their experience or challenges related to specific organisations, Mindful Generation is willing to sign a non-disclosure agreement to keep participant's input confidential.

Liability

Coaching provided by Mindful Generation is not consultancy. Mindful Generation will not advising you to make any specific changes within participants' professional environment, nor can Mindful Generation be held responsible for any changes or decisions participants may take inspired by their coaching process.