The challenges of a culturally diverse organisation
Reoccurring miscommunication, misaligned expectations, or tension between departments, teams or team members are classic pains of not addressing cultural diversity.
Your organisation might have online and offline teams situated all over the world. People may come from different nations or different professional backgrounds, making your organisation not only international but truly multicultural.
Working with this global talent is beautiful, but it comes with its own twist. If managed well, a culturally diverse team can become your most important competitive advantage, bringing great value in the form of innovative solutions and employee satisfaction. If not given the attention it deserves, however, you might experience a constant loss of talent and revenues, as well as a sense of frustration.
Reoccurring miscommunication, misaligned expectations or tension between departments, teams or team members can be symptoms of cultural issues within your organisation, or between you and your international relations. Other symptoms include an ineffective hiring process or having to fill the same positions every year, because employees leave for no obvious reasons. These are classic pains often caused by not addressing cultural diversity on a strategic and operational level.
Cultural competency in business & beyond
Cultural competency:The ability to operate ethically, efficiently and effectively in an international or culturally diverse environment.
Mindful Generation provides interactive cultural training and coaching. Our programmes are made for (business) professionals who want to add cultural competency to their personal and organisational competencies.
Through learning with us, you grow as a professional and get tools and explanations which allow you to work with cultural diversity; not only on interpersonal but also on strategic, operational and interpersonal levels. Through our training and coaching you boost your confidence and credibility in your international and intercultural relationships, turning your skill to work with different nationalities and professional sub-cultures into your talent.
Following our training and coaching, you can create a truly innovative, psychologically safe and highly efficient multicultural environment that generates powerful ideas and outstanding solutions.
Our unique approach, frameworks and tools provide you with deep understanding on cultural values and dimensions. You will be able to manage your teams and organisation and adjust your business strategy or customer relation approach so that it facilitates any intercultural or international environment, both in the online and offline world. It also helps you to prevent or solve problems, tensions and inefficiencies arising from cultural differences.
Quality human interaction at every organisational level
Each organisational level is uniquely impacted by cultural diversity. The Human Connection© framework enables you to apply cultural competency at all those levels. It allows you to rethink your one-on-one conversations, the team dynamics, all the way up to your high-level business strategy. While local changes can be made, cultural awareness is strongest when it's embedded in an organisation's high-level strategy and everyday practices.
Cultural competency in a remote-first workplace
Remote work amplifies any miscommunication due to cultural differences. We provide tools for effective (cross-cultural) communication when having to rely on virtual meeting solutions such as Zoom.
Nowadays an increasing number of companies is going through a remote-first transition, allowing employees to work from wherever they please. Spending more time which each other virtually rather than physically creates its own set of challenges, not in the least when it comes to effective communication. In our experience, remote work amplifies any miscommunication due to cultural differences. In other words: effective communication is challenging enough when meeting in person. When meeting remotely, it can easily become your top problem.
In our training we address the unique challenges of the remote workplace, and we provide tools for effective (cross-cultural) communication when having to rely on virtual meeting solutions such as Zoom.
Tailor-made
Learning with us means that you get exactly what you need in a personalised programme: directly applicable, practical knowledge that is relevant to you in the here and now.
We believe in the power of understanding the way people build relationships and how this eventually creates unique and very different cultures. Focusing on and appreciating this Human Connection© through our methods, tools and frameworks, we bring people's unique personalities and cultural backgrounds into the centre of attention.
Learning with us means that you get exactly what you need. You receive a personalised programme. This way we give you directly applicable, practical knowledge that is relevant to you in the here and now. We achieve this through a smart intake process before your training or coaching sessions, which helps us to adjust the content to your needs. We also do this for inbound/in-house business trainings.
Investing in your knowledge on the long run, our programme avoids "quick-fixes", such as "how to negotiate a deal with a Chinese partner". The knowledge you gain with us is not aimed at one special occasion only. Instead, we provide you with a framework for analyzing, understanding and successfully navigating cultural differences. Subsequently you will have a deep, confident knowledge on how to operate in any culturally diverse environment.
